Frequently Asked Questions
Please reach us at info@aibc24.com if you cannot find an answer to your question
If you would like to cancel or freeze your membership you MUST complete and submit a cancellation/freeze request form. We have paper copies of the forms at our front desk that you are able to complete during staff hours. If you are unable to submit a form in person, click the "FORMS" tab and select whichever form is needed, then submit the completed form by emailing us at info@aibc24.com.
We do not have an age requirement for members though we do require that all members are responsible enough to utilize the equipment safely. We are not a daycare and do not provide childcare, therefore children are not allowed in the gym if they are not a member. This is also a requirement per social services. Essentially, the young person is either old/mature enough to be a member, or they are too young/immature to be left unattended.